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SHIPPING POLICY

At New Smart Finds, we are committed to providing reliable and timely deliveries, ensuring that you feel completely confident about your order. Our partnership with leading suppliers allows us to offer you unique products.

1. Order Processing Time

  • All orders are processed within 1-3 business days from the date of submission.

  • During periods of high demand, processing may be delayed by 1-2 additional days. In such cases, you will be promptly notified.

2. Delivery Time

  • Estimated delivery time ranges from 1-7 business days, depending on your location and the type of product.

  • Deliveries to remote areas may take longer.

3. Order Tracking

For every order, we provide you with a tracking number as soon as your product is shipped. With this, you can check the progress of your shipment at any time via the link: https://newsmartfinds.com/apps/track123.

4. Delay Policy

While we are committed to timely delivery, we understand that unforeseen factors such as transportation issues, extreme weather conditions, or other unexpected circumstances (e.g., natural disasters or social unrest in the supplier's country) may affect the delivery process.

In such cases:

  • We will immediately and thoroughly inform you of the status of your order.

  • We will ensure you receive full support from our team for any issue.

  • If the delay exceeds a reasonable period, we will offer alternative solutions (such as replacement or refund).

5. Shipping Costs

  • Shipping is free across the United States.

6. Contact Us

If you have any questions regarding your order or delivery, you can reach out to us:

Thank you for choosing New Smart Finds! Your trust is our greatest reward. We look forward to serving you and providing you with a shopping experience you will love!