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terms & conditions

Welcome to New Smart Finds!

These Terms and Conditions ("Terms") outline the rules and regulations for using our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Use

  • You must be at least 18 years old or have parental/guardian consent to use this website.

  • The content provided on this website is for informational purposes only and does not constitute legal, financial, or professional advice.

  • The website is intended for personal and non-commercial use only. Unauthorized copying, reproduction, or distribution of any content is prohibited.

  • We reserve the right to restrict or revoke access to the website for any user who violates these terms.

2. Purchases and Payments

  • All prices are listed in USD unless otherwise stated.

  • We accept credit cards, PayPal, and other payment methods displayed at checkout.

  • By completing a purchase, you agree to provide accurate billing and shipping information.

  • Orders may be subject to verification before approval.

  • We use secure payment protocols (SSL) and work with trusted third-party payment providers to protect your financial information.

3. Shipping and Delivery

  • Our goal is to process and ship orders within the timeframes stated on our website, typically within 7 business days. In case of changes or delays, we will promptly notify customers via email or phone.

  • Shipping costs and times vary depending on your location and the shipping method selected. We provide tracking numbers for all orders.

  • While we strive for timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, customs, or other external factors. In such cases, we offer full support to resolve the issue.

4. Products and Services

  • Our products are provided "as is." Product warranties are offered solely by our suppliers.

  • If you receive a damaged or defective product, please contact us to follow the replacement or refund process as outlined in our Return Policy.

5. Returns and Exchanges

We want you to be completely satisfied with your purchases. If you need to return a product, please note the following:

  • Returns are accepted within 15 days.

  • The packaging must be in excellent condition.

  • We do not accept returns for products that have been used.

  • Exchanges are only allowed for damaged or defective products.

For more details, please refer to our Return and Refund Policy.

6. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. Examples include, but are not limited to, data loss, loss of profits, operational interruptions, or delays in shipping.

  • Our liability is limited to the extent permitted by applicable law.

7. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, is the property of New Smart Finds or its licensors.

  • Unauthorized reproduction, distribution, or use of any content is prohibited without prior written consent.

8. Website Usage

Please use our website for lawful purposes only. Do not send or post content that is offensive, illegal, or harmful. We strive to maintain a friendly and safe space for all users.

9. Changes to Terms

  • We reserve the right to modify these Terms at any time without prior notice.

  • Updated Terms will be posted on this page with the revision date.

  • Continued use of the website constitutes acceptance of the updated Terms.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the State of California, USA.

  • Any disputes arising under these Terms will be resolved exclusively in the courts of California.

11. Contact Information

For questions or concerns about these Terms, please contact us:

Thank you for choosing New Smart Finds. Your trust means everything to us and drives our commitment to excellence. We are dedicated to providing high-quality products and services with transparency and professionalism. If you have any questions or need assistance, our team is here to help you promptly and effectively. Our goal is to make your experience with us unique and unforgettable.